Terms of Service

1. Acceptance of Terms

By accessing and using Dopost ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this service. These terms apply to all users of the platform.

2. Service Description

Dopost is a social media management platform that allows users to schedule, publish, and manage content across multiple social media platforms including Twitter, Instagram, LinkedIn, Facebook, and others. The Service helps you streamline your social media presence from a single dashboard.

3. User Accounts and Responsibilities

To use our Service, you must create an account and provide accurate information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring your account information remains accurate and up-to-date
  • Being at least 18 years old or having parental consent
  • Complying with all applicable laws and regulations in your jurisdiction

4. Social Media Platform Connections

Our Service requires you to connect your social media accounts. By connecting accounts, you:

  • Grant us permission to post content on your behalf to connected platforms
  • Acknowledge that each platform has its own terms of service and community guidelines
  • Understand that we store encrypted access tokens to maintain your connections
  • Accept responsibility for all content posted through our platform
  • Agree to comply with each connected platform's rules and policies
  • Can revoke access at any time through your social media platform settings

We are not responsible for changes to third-party platform APIs, policies, or availability that may affect service functionality.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Post spam, harassment, hate speech, or illegal content
  • Infringe on intellectual property rights or copyrights
  • Share malicious content, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or its security features
  • Use the Service for any fraudulent or deceptive practices
  • Create fake accounts or misrepresent your identity
  • Violate the terms of service of connected social media platforms

Violation of this policy may result in immediate account termination without refund.

6. Content and Media Rights

You retain ownership of all content you create and upload to our Service. However:

  • You grant us a license to store, process, and distribute your content as necessary to provide our services
  • Media files are stored on secure servers and made publicly accessible for social media platform integration
  • You are solely responsible for ensuring you have rights to all content you upload and share
  • You must ensure your content complies with all applicable laws and platform policies
  • We may remove content that violates our terms or applicable laws
  • You indemnify us against any claims related to your content

We reserve the right to remove content that violates our policies or legal requirements.

7. Subscription and Billing Terms

Our Service operates on a subscription model with the following terms:

  • Subscription fees are billed in advance on a monthly or annual basis
  • You must provide accurate billing information and authorize us to charge your payment method
  • Subscription automatically renews unless cancelled before the next billing cycle
  • You can cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of your current billing period
  • We reserve the right to change pricing with 30 days advance notice
  • Promotional pricing may be subject to additional terms and conditions

All subscription fees are non-refundable except as required by applicable law or as otherwise stated in these terms.

8. Refund and Service Discontinuation Policy

Our refund policy is designed to be fair while ensuring business sustainability:

  • We generally do not provide refunds for subscription fees already paid
  • Refunds may be considered on a case-by-case basis for technical issues that prevent service use
  • If we discontinue the Service due to business reasons, existing subscriptions will not be refunded
  • We will provide reasonable notice (minimum 30 days) before service discontinuation
  • Upon discontinuation, you will have the opportunity to export your data
  • Pro-rated refunds may be provided for billing errors or unauthorized charges

In case of service discontinuation, we will assist with data export but cannot guarantee continued service or refunds.

9. Account Termination and Data Export

Either party may terminate your account under the following conditions:

  • You may cancel your account at any time through your account settings
  • We may terminate accounts that violate these terms or applicable laws
  • Upon termination, your access to the Service will cease immediately
  • You may export your content and data before termination
  • We may delete your account data after a reasonable period following termination
  • Scheduled posts will be cancelled upon account termination

We recommend exporting your data before requesting account deletion, as this process may be irreversible.

10. Service Availability and Modifications

We strive to provide reliable service but cannot guarantee uninterrupted availability:

  • The Service may experience downtime for maintenance, updates, or technical issues
  • We may modify, suspend, or discontinue features with reasonable notice
  • Third-party platform changes may affect service functionality beyond our control
  • We are not liable for damages caused by service interruptions or limitations
  • We will use reasonable efforts to minimize service disruptions

Service availability may be affected by factors beyond our control, including third-party platform changes.

11. Disclaimers and Limitation of Liability

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

12. Indemnification

You agree to indemnify, defend, and hold harmless Dopost, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

13. Governing Law and Disputes

These Terms are governed by applicable laws. Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law.

14. Contact Information

If you have any questions about these Terms or need support, please contact us at support@dopost.co. We will respond to inquiries within a reasonable timeframe.

Last Updated: June 3, 2025